Custom Rug DEPOSIT
Custom Rug DEPOSIT
This should only be purchased after approval of your design.
This deposit is nonrefundable and will be deducted from your final total after order completion and payment.
Though we try our best to replicate designs as much as possible, not every design is doable or will be completed to a T. This is why it is important to complete your consultation! For the full ordering process, please see here.
Product details
Product details
100% handmade with care.
Our rugs are made with 100% Acrylic yarn. Most rugs are backed with a combination of felt and non-slip padding or entirely backed with non-slip padding.
For more details see our FAQs.
Care tips
Care tips
With a hand-tufted rug, some shedding is normal and expected in the beginning stages. With fibers still settling and being freshly trimmed, here are some tips to keep your rug looking good and obtain the longest life out of it.
- Avoid prolonged direct sun exposure
- Avoid damp/moist places
- Avoid close proximity to open flames
- Avoid harsh chemicals
- Use only in indoor/enclosed settings
- Do not soak in liquid
Sweep, lent roll or vacuum regularly (once a week depending on traffic area; do not vacuum on strongest setting)
If threads come out, do not pull, gently cut with scissors.
In case of a spill or something which can stain the rug, blot liquid with a paper towel or clean absorbent cloth, do not rub or scrub.
For more in-depth tips visit our Rug Care page.
Return policy
Return policy
For noncommissioned rugs, you have 14 days upon receiving to request a refund.
Please see full refund and return policy here.
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